The Hilton Hotel is currently looking to recruit qualified Front Office Assistant Manager staff to join a well-established and award winning team at the Hilton Hotel.
Job Position: Front Office Assistant Manager.
Essential Responsibilitie for the position of Assistant front office manager.
In charge of all front desk operations.
Dispatch courier mails and keep record of them.
Coordinate ID and other visitor’s cards.
Answering questions about the companies’ policies, services and
handling of any client complains.
Come up with financial rate, create budget and decide which
departments receive certain allocations.
Train front office employees on better customer service.
Oversee front desk operations and ensure client receives 100% satisfaction.
Resolve client complains in a timely manner and respond on time to any complaints.
Participate in interacting with guests and ensuring that shift duties
are handled by front desk employees.
Handle guest security and create functional emergency procedures.
Handle all of the company’s petty cash.
In charge of faxing documents to various locations on a timely manner.
Meals on Duty
On the job training
Discounted gym rates
Uniform and uniform care
Excellent employee recognition programme
Preferential room rates for yourself and family
Opportunities for promotion and transfer within the Company.
All visa processing is done within 21 working days of application
Application with Cover Letters and Resume to be sent: firstname.lastname@example.org